Product Analyst Intern, AI/ML team
Mr. Cooper Group
2025
In 2025, I worked as a Product Analyst Intern on Mr. Cooper's AI/ML team, supporting agentic AI products for customer service automation.
Key Responsibilities & Learnings
Product Definition
Translated business requirements into user stories and technical deliverables in Azure DevOps.
User-Centric Validation
Participated in product experimentation, user testing, and AI feature evaluation.
Decision Support
Contributed to data-informed product prioritization and analysis discussions.
Cross-Functional Collaboration
Worked with product, engineering, design, and business stakeholders on AI/ML initiatives.
Technology Exposure
Used Azure DevOps, MySQL, Microsoft Copilot, and Google Cloud Storage while supporting the team's product work.